Privacy policy

USING OUR WEBSITE

When you purchase something from our website, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

LULU’S may use "cookies", where a small data file is sent to your browser to store and track information about you when you enter our website. The cookie is used to track information such as the number of users and their frequency of use, profiles of users and their preferred sites. While this cookie can tell us when you enter our site and which pages you visit, it cannot read data off your hard disk.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Email marketing (if applicable): With your permission, we may send you emails about our website, new products and other updates.

 

CONSENT & DISCLOSURE OF PERSONAL INFORMATION

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. We will not sell or license any personal data that we collects from an individual.

LULU’S may disclose your personal information if we are required by law to do so.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at admin@lulus.com.sg or mailing us at:
Lulu’s Celebratory Box
183 Jalan Pelikat, #B2-11, The Promenade @ Pelikat Singapore 537643

 

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

CROSS BORDER DISCLOSURE

Any personal data provided to LULU’S may be transferred to, stored by or disclosed to an overseas recipient. For example, we may use a server hosted overseas to store data, which may include your personal data.

Your personal data may also be processed by employees or by other third parties operating outside of Singapore, who work for LULU’S. We will take reasonable steps, in the circumstances, before your personal data is disclosed to an overseas recipient, to ensure that the overseas recipient provide a standard of protection to personal data.

 

EXTERNAL LINKS

LULU’S website may contain links to or from other websites. We are not responsible for the privacy practices of other websites. This privacy policy applies only to the information we collect on our website. We are not responsible for the content and privacy practices of these other websites and encourage you to consult the privacy notices of those sites.

 

GOOGLE ANALYTICS

LULU’S uses Google Analytics to collect data via cookies through a standard Google Analytics implementation, the data collected is used internally for performance tracking purposes only. Information collected is not shared with other 3rd parties. Users may choose to opt-out by visiting this link https://tools.google.com/dlpage/gaoptout/

 

CHANGES TO THIS PRIVACY POLICY

LULU’S reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at admin@lulus.com.sg or by mail at
Lulu’s Celebratory Box
[Re: Privacy Compliance Officer]
183 Jalan Pelikat, #B2-11, The Promenade @ Pelikat Singapore 537643